Verint’s reported that its second quarter net income fell to $12.3 million from $22.9 million a year ago even as revenues rose 5.9 percent to $324 million.
The Melville-based company’s selling, general and administrative expenses rose to $126.3 million from $104.1 million a year ago.
“Overall, we continue to accelerate innovation and evolve our business models which we believe is resonating well with our customers and large partner network,” CEO Dan Bodner said.
He pointed to “strong cloud revenue growth and large enterprise wins,” including cloud revenue up 37 percent for the first half of the year.
That included 11 cloud orders with more than $1 million total contract value, up from four such orders in the the prior year’s first half.
Verint provides software used to improve customer engagement, actionable intelligence and cyber intelligence.
More than 10,000 organizations in more than 180 countries—including over 85 percent of the Fortune 100—use Verint products, according to the company.
Verint said the "Verint Cloud" is used to engage with and power more than 3 billion customer interactions annually.