PSEG Long Island Reminds Customers to Apply for Payment Assistance to Help with Winter Heating Bills

The Home Energy Assistance Program (HEAP) is accepting applications for the 2015/2016 heating season, PSEG says.

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HEAP is a program run by New York’s Office of Temporary and Disability Assistance that helps low-income New Yorkers with the cost of heating their homes.

Photo by: LongIsland.com Reader Peter

Uniondale, NY - January 12, 2016 - With chilly weather here, PSEG Long Island reminds customers that the Home Energy Assistance Program (HEAP) is accepting applications for the 2015/2016 heating season. HEAP is a program run by New York’s Office of Temporary and Disability Assistance that helps low-income New Yorkers with the cost of heating their homes.
 
“We want our customers to know there are options available to help them with paying their energy bills, said Daniel Eichhorn, PSEG Long Island vice president of customer services. “Customer advocates are available to provide guidance and assistance to those experiencing financial issues.”
 
HEAP eligibility is based solely on the last month’s household gross income and household size. To be eligible for 2015-16 HEAP Monthly Income Limits, the total household gross monthly income for the household size must be at or below the following guidelines:
 
 
Questions regarding the HEAP program should be directed to the local department of social services office or the OTDA Hotline at 1-800-342-3009.
 
Project Warmth
Project Warmth is an Emergency Fuel Fund through United Way of Long Island that can make a significant difference for families in our region. As Long Island’s only non-government, island-wide emergency fuel fund, Project Warmth is a safety net for individuals and families unable to pay the heating bill. This program offers one-time grants to provide payments to oil and utility companies on behalf of eligible residents facing heating emergencies. For heating assistance, call United Way’s 2-1-1 Long Island Information and Referral center by dialing 2-1-1 (or 1-888-774-7633) Monday - Saturday 10:00 a.m. – 5:00 p.m. or Sunday noon – 4:00 p.m. A call specialist will refer the call to a local application site.
 
PSEG Long Island Household Assistance Rate
The Household Assistance Rate provides eligible customers a reduction in the Delivery & System Charges portion of the bill. Customers that receive benefits from certain non-utility financial assistance programs may qualify.
 
Customers with an active residential account may be eligible if the account is in the customer’s name and currently receives benefits from at least one of the following:
  • Home Energy Assistance Program (HEAP)
  • Public Assistance
  • Medicaid
  • SNAP
  • Supplemental Security Income (SSI)
  • Veteran’s Disability Pension
  • Veteran’s Surviving Spouse Pension
  • Child Health Plus
Customers can enroll in several ways: automatically, when PSEG Long Island is notified by an assistance agency that a customer is a recipient of one of the programs above; or customers can submit an application and provide proof of eligibility. Once enrolled, the rate is preceded by a “D” and Household Assistance is part of your rate description.
 
PSEG Long Island REAP (Residential Energy Affordability Partnership Program)
REAP is a program for income-eligible customers designed to help save energy and lower electric bills. Participation in REAP can make homes healthier and safer. In addition, participants are guided to other services outside PSEG Long Island to help them with any special needs. To apply, call 800-263-6786 or email REAPLI@PSEG.com for a FREE Home Energy Survey, if qualified. See income guidelines below:
 
 
For more information on financial assistance programs visit the PSEG Long Island website.
 
About PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a 12-year contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Incorporated (NYSE:PEG), a publicly traded diversified energy company with annual revenues of approximately $11 billion.