American Airlines Grounds All Flights Until 5PM, EST Today Due to Computer Glitch
American Airlines grounds all flights after uncovering computer glitch.
A reported computer glitch has grounded all American Airline flights until five this evening. Around 520 flights have been delayed until the glitch is sorted out. Of course, in the wake of yesterday’s horrific events in Boston, tensions are incredibly high, however; there is no proof that anything sinister is afoot.
"At this time, we are holding all flights on the ground until later this afternoon, when we will provide another update," said American Airlines spokeswoman Andrea Huguely. "We are working to resolve this issue as quickly as we can, and we apologize to our customers for this inconvenience."
Angry passengers are demanding to know more about the difficulties surrounding the plane’s systems. "If your travel plans are flexible, there will be no charge if you would like to change your reservation and we will provide full refunds if your travel plans are not flexible," Huguely said.
Initial reports indicated that the glitch appeared in the booking and reservation tool, however; AA was quick to launch a system-wide ground delay. The company estimates that they fly over a quarter million travelers a day, spanning multiple regions. They also receive almost a quarter-million reservations a day, so the booking and reservation system might be due to an overload or influx of users at one time.