American Airlines Grounds All Flights Until 5PM, EST Today Due to Computer Glitch

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American Airlines grounds all flights after uncovering computer glitch.

A reported computer glitch has grounded all American Airline flights until five this evening. Around 520 flights have been delayed until the glitch is sorted out. Of course, in the wake of yesterday’s horrific events in Boston, tensions are incredibly high, however; there is no proof that anything sinister is afoot.

"At this time, we are holding all flights on the ground until later this afternoon, when we will provide another update," said American Airlines spokeswoman Andrea Huguely. "We are working to resolve this issue as quickly as we can, and we apologize to our customers for this inconvenience."

Angry passengers are demanding to know more about the difficulties surrounding the plane’s systems. "If your travel plans are flexible, there will be no charge if you would like to change your reservation and we will provide full refunds if your travel plans are not flexible," Huguely said.

Initial reports indicated that the glitch appeared in the booking and reservation tool, however; AA was quick to launch a system-wide ground delay. The company estimates that they fly over a quarter million travelers a day, spanning multiple regions. They also receive almost a quarter-million reservations a day, so the booking and reservation system might be due to an overload or influx of users at one time.

2 comments

Loretta Apr 16th, 2013 08:05 PM

I hope that the "glitch" is truly just a computer error or overload and not something more dangerous. It is just difficult to go anywhere without some worry or trepidation. I fly across the country quite frequently and think of what could happen every time I get on a plane. That is what this world is coming to.

Mary Apr 18th, 2013 10:54 AM

Computers may be the death of us yet. While they have so many benefits and add so much to our lives, when they go down, it really throws a wrench in the day. Whether you are at home on it or at work, if your computer goes down, it is not good. Especially when it is one that supports an entire airplane company.  EEEEK..

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