Plaza Cafe

Plaza Cafe

3 Expressway Plz # Ll20
Roslyn Heights, NY
Phone: (516) 625-8447

None

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3 Expressway Plz # Ll20
Roslyn Heights, NY 11577
(516) 625-8447

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Reviews
Horrible Service

Horrible Service

Dec 16th, 2016 01:47 PM

The service here was horrible. I would never order from this place again. I ordered food and once arrived it was the incorrect order. I received a chicken wrap instead of sirloin. I was told that someone would be bringing me the correct food shortly. After 3 hours the food never arrived. I called and spoke with a woman who told me that she was the owner and she informed me that I messed up the order and it was my fault and for the future I should be more careful when reading the menu.(What happened to the customer is always right?) I tried to explain to her that her menu said sirloin and not chicken. She then asked me to take a picture of the menu and then text it to her. Once she received the picture she told me that I had an old menu from 5 years ago. She very rudely told me that she was not sending the correct food and I was "ghetto" and needed the money back because it was the holiday. I never asked for my money back. I just wanted the correct wrap that I ordered. This woman who reputedly rubbed in my face that she was the owner had no respect for a customer. She even had the nerve to text my cell phone and say she was going to tell my boss that I was rude to her when it was obviously the other way around. My boss was present during the phone call and text messages and has advised my company to never order from this place again. It is unfortunate that a business owner could be so rude and judgmental to a customer.

save your money order elsewhere

save your money order elsewhere

Mar 24th, 2016 01:19 PM

PLEASE SAVE YOURSELF THE DISAPPOINTMENT AND DON'T ORDER FROM THEM THE FOOD CAME LATE COLD AND NOT IN EATING CONDITION WHEN YOU CALL THE STORE TO TELL THEM THEY WILL HANG UP ON YOU RIGHT AFTER TELLING YOU IF WAS TOO LATE SINCE YOU ALREADY PICKED UP THE FOOD FROM DELIVERY GUY AND PAY FOR IT SAVE YOUR MONEY AS YOU WILL STAY HUNGRY AFTER ORDERING FROM THIS PLACE

about the same

about the same

Feb 23rd, 2013 10:23 AM

The cafe is nice, but the food is only average. Prices are also comparable.

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