Seaford, NY - September 30th, 2014 - Officials from PSEG Long Island were joined today by local and state leaders at a ribbon cutting ceremony for the Seaford Customer Service Center. The new service center, located at 3524 Merrick Road, Seaford, New York, features a new lobby design and teller system which will make a customer’s visit more efficient. With more than 45,000 visiting one of PSEG Long Island’s Customer Service Centers every month, having convenient, neighborhood service centers furthers the utility’s commitment to provide an enhanced customer experience.
“Opening a Customer Service Center in Seaford provides our customers on the South Shore another convenient location to do business with us,” said Dan Eichhorn, vice president of Customer Services. “In addition to much needed upgrades that we’ve made this year to our call center technology, which allows us to answer customers more quickly and efficiently, we recognize that many of our customers prefer an in-person interaction. Opening this center in Seaford allows us to meet those needs and live up to our goal to provide best-in-class customer service.”
PSEG Long Island Customer Service Centers are open from 8:30 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. PSEG Long Island electric bills can also be paid at Authorized Pay Stations available across Long Island, as well as online with My Account, by phone or by mail. For more information, click here.
To report an electric emergency or power outage customers should call 1-800-490-0075.
About PSEG Long Island
PSEG Long Island operates the Long Island Power Authority’s transmission and distribution system under a 12-year contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Incorporated (NYSE:PEG), a publicly traded diversified energy company with annual revenues of $10 billion.