Long Island, NY - January 3rd, 2014 - At this time, PSEG Long Island is reporting that 7, of its approximately 1.1 million customers across Long Island and the Rockaways, are currently without service. The majority of customers were restored in an average of less than an hour.
We continue to encourage customers to report downed wires or power outages, to PSEG Long Island’s Customer Service line at 1-800-490-0075. PSEG Long Island uses an automated system to handle customer calls as efficiently as possible. Customers who get an automated response when calling PSEG Long Island are encouraged to use it, as it is designed to route their calls to the right destination. If you have specific information regarding damage to wires, transformers or poles, we ask that you stay on the line to speak with a representative to provide that information.
Customers with a handheld device, or who are at an alternate location with power, can also report power outages and view the status of their outage by logging in to My Account at www.psegliny.com. General outage activity throughout our service territory is available online at www.psegliny.com and updates are posted on www.psegliny.com/stormcenter during severe weather.
The PSEG Long Island Twitter page is keeping the public informed about our restoration progress. Customers are encouraged to sign up for updates and additional information.