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Governor Cuomo Announces the Launch of a Multi-Agency Minimum Wage Enforcement and Outreach Unit to Ensure New Yorkers Receive Fair Pay

Written by Long Island News & PR  |  03. January 2017

Albany, NY - January 2, 2017 - Governor Andrew M. Cuomo today announced the launch of a 200-member multi-agency Minimum Wage Enforcement and Outreach Unit charged with ensuring that all minimum wage workers are paid the proper rate. The Enforcement and Outreach Unit, a first-of-its-kind in the nation, will also help businesses understand their responsibilities and workers understand their rights under the new wage regulations.



Earlier this year, Governor Cuomo signed landmark legislation making New York the first state in the nation to enact a $15 minimum wage. On December 31, 2016, the first benchmark of the phase-in schedule for the minimum wage increase went into effect. 

"New York led the way and became the first state in the nation to enact a $15 minimum wage, because no one who works full-time should be condemned to a life of poverty," Governor Cuomo said. "With the first increase in the minimum wage now in effect, this new enforcement unit will ensure that workers are being paid what they earned, and employers who flaunt the law will be held accountable. I urge any minimum wage worker who does not receive their increase to call the Department of Labor Hotline (1-888-4-NYSDOL) to ensure they receive a fair day’s wage for a fair day’s work." 

“With the launch of this new Enforcement and Outreach Unit, we are supporting the Governor’s historic legislation and efforts to ensure all New Yorkers receive the wages they deserve,” said Department of Labor Commissioner Roberta Reardon.“No one who works full time should be forced to live in poverty and I applaud Governor Cuomo for establishing the minimum wage hotline, creating a worker protection web tool, and provide the investigators necessary to enforce the minimum wage increase. New York was founded by hard-working men and women and we will do everything in our power to make sure they are paid a fair day's pay for a fair day's work."

The Enforcement and Outreach Unit: 

  • Multi-Agency Approach: The Unit will include specially trained staff from a number of state agencies, including the Department of Labor, Department of Taxation, Workers Compensation Board and the Department of State. Trained staff will educate both workers and businesses on specific requirements included under the new minimum wage rates. In addition, a worker protection web tool and hotline have launched for both businesses and workers to utilize to ensure all New Yorker’s receive proper pay. 
  • Enforcement: Led by the New York State Department of Labor, state investigators will enforce the new minimum wage law by ensuring businesses are held accountable, responding to complaints by workers, and conducting proactive investigations. Approximately 200 investigators from state agencies will prioritize minimum wage education and enforcement activities. Employers are subject to a fine of $3 for every hour that they fail to pay the proper minimum wage to an employee. They must also pay back wages plus 100 percent of liquidated damages, in addition to 100 percent civil penalties. The Department of Labor can conduct an audit of an employer's entire workforce and the wages paid.
  • Outreach: The Unit will offer minimum wage regulation training sessions and webinars to key stakeholders across the state to help businesses identify pay rates for their employees. The Unit will work with regional chambers of commerce and businesses improvement districts; immigrant small businesses; labor unions; industry groups and worker advocacy groups. Assistance will be available to both workers and businesses, including those for whom English is not their first language.
  • Advocacy: New promotional and educational materials will be created and distributed to workers and businesses to help them understand their rights and responsibilities under the new law. Last week, the state launched a public awareness campaign to remind New Yorkers about the wage increase and inform them about the hotline. The public service announcements are available on YouTube here and here; and in TV quality (h264, mp4) here. The public service announcement is also available in Spanish on YouTube here; and in TV quality (h264, mp4) here.

New Minimum Wage Web Tool

A new worker protection web tool is available at ny.gov/MyWage. This web tool will help individuals determine the minimum wage they should be paid by their employer under the new wage rates. Minimum wage can be affected by the date, the location of employment and any tips that may be received. 

The tool may not cover additional aspects of the minimum wage law that could result in further adjustments to pay. Additional questions may be submitted using the Minimum Wage Hotline.

New Minimum Wage Hotline

Every worker complaint that is reported to the state will be investigated by the Enforcement and Outreach Unit. The Unit strongly urges any worker who has not been paid the proper wages, or anyone concerned that they are not receiving fair pay, to contact the Minimum Wage Hotline at 1-888-4-NYSDOL (6-9-7-3-6-5). 

Trained investigators will both proactively investigate potential minimum wage violations and respond to complaints received through the minimum wage hotline and worker protection website. The Unit will be supported by investigators who speak multiple languages. Additionally, state agencies have comprehensive language access services available to employees and customers to help address every complaint.

In April 2016, the Governor championed the nation-leading legislation to require 12 weeks paid family leave and $15 minimum wage for all New York State workers. The new minimum wage, set to be phased in across the state through 2020, in addition to paid family leave, were made possible by the millions of New Yorkers who supported the Mario Cuomo Campaign for Justice to achieve fair and decent pay for the working class. The increase in minimum wage will impact 2.3 million New Yorkers – about a quarter of the total workforce. These workers will experience higher pay, increasing spending power by more than $15.7 billion.

The launch of the state’s Enforcement and Outreach Unit builds on Governor Cuomo’s comprehensive efforts over the past six years to protect worker’s rights. In May 2015, the Governor announced a task force to tackle abuse in the nail salon industry, and in July 2015, the Governor signed legislation to protect and support nail salon workers, while also launching a multi-agency task force to combat workers exploitation and abuse in 14 industries including day laborers, farm, domestic, restaurant, and car wash workers. 

$15 Minimum Wage Phase-in 

The $15 minimum wage legislation was passed as part of the 2016-17 state budget, and marks a major accomplishment in the Governor’s efforts to restore economic justice and fairness to working families in New York State. The phase-in schedule on a regional basis is as follows:

  • For workers in New York City employed by large businesses (those with at least 11 employees), the minimum wage will rise to $11 at the end of 2016, then another $2 each year after, reaching $15 on 12/31/2018.
  • For workers in New York City employed by small businesses (those with 10 employees or fewer), the minimum wage will rise to $10.50 by the end of 2016, then another $1.50 each year after, reaching $15 on 12/31/2019.
  • For workers in Nassau, Suffolk and Westchester Counties, the minimum wage will increase to $10 at the end of 2016, then $1 each year after, reaching $15 on 12/31/2021.
  • For workers in the rest of the state, the minimum wage will increase to $9.70 at the end of 2016, then another .70 each year after until reaching $12.50 on 12/31/2020 – after which the minimum wage will continue to increase to $15 on an indexed schedule to be set by the Director of the Division of Budget in consultation with the Department of Labor.

It is estimated that more than 2 million people will be affected by the increases in the minimum wage. A regional breakdown of the number of workers earning below $15 is available below:

Region Total Earning Below $15
Capital Region  134,319 
Central NY  91,790 
Finger Lakes  154,765 
Hudson Valley  261,452 
Long Island  355,514 
Mohawk Valley  50,929 
North Country  40,387 
Southern Tier  71,888 
Western NY  174,101 
New York City  861,895 
Total 2,197,040

More information is available at www.ny.gov/minimumwage.

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