Long Island, NY - February 5th, 2014 - The number of weather-related outages is now 5,191 island-wide, with about 4,272 of them in Nassau and 919 in Suffolk, mostly due to ice build-up on tree limbs and power lines. The utility serves 1.1 million electric customers on Long Island and the Rockaways.
Crews are working safely and quickly to restore customers as soon as possible.
Customers should be prepared for possible outages by having on hand storm supplies, including a battery-powered radio, a corded phone, flashlight and extra batteries, a first aid kit, bottled water, sleeping bags and blankets and a list of emergency phone numbers.
To report downed wires or power outages, customers should call PSEG Long Island’s Customer Service line at 1-800-490-0075. PSEG Long Island uses an automated system to handle customer calls as efficiently as possible. If you get an automated response when calling PSEG Long Island, we encourage you to use it, as it is designed to route your call to the right destination. If you have specific information regarding damage to wires, transformers or poles, PSEG Long Island asks that you stay on the line to speak with a representative to provide that information.
General outage activity throughout our service territory is also available online and on our mobile website at www.psegliny.com. Outage and restoration updates are posted on www.psegliny.com/stormcenter during severe weather. The PSEG Long Island Twitter page is keeping the public informed about our restoration progress. Customers are encouraged to sign up for updates and additional information.
About PSEG Long Island LLC
PSEG Long Island LLC was selected by the Long Island Power Authority (LIPA) in Dec. 2011 to manage LIPA’s electric system. The 12-year contract includes commitments to improve customer satisfaction and provide safe, reliable service for LIPA customers. PSEG Long Island is a subsidiary of Public Service Enterprise Group Incorporated (NYSE:PEG), a publicly traded diversified energy company with annual revenues of more than $10 billion.